In this article:
What is AI Search?
Why Brands Need to Adapt
Big Human’s AI Search Optimization Framework
Measuring Success in AI-Driven Search
What Success Looks Like in AI Search
AI-powered search is redefining the search experience. Ranking #1 on Google Search or traditional search engines is no longer enough. Today, your brand needs to be recognized as a trusted source that AI systems like ChatGPT, Gemini, and Perplexity pull from in real-time when they generate an AI answer to a user’s question.
At Big Human, we see this shift not as the death of SEO, but as its evolution. It’s an opportunity to build deeper authority, strengthen visibility, and create a more meaningful user experience across every discovery channel.
“AI search isn’t just another channel,” said Kelley Louise, Big Human’s Director of Marketing. “It’s a fundamental shift in how people find and trust information online. Brands that combine human-first storytelling with AI-aware optimization will define the next era.”
This article breaks down what AI search really means, why it matters, and how Big Human helps brands get ahead.
AI search transforms how people look for (and consume) information. Instead of typing keywords into traditional search engines and scrolling through web pages, users now ask natural, conversational questions. In return, they get synthesized answers built from multiple data sources, analyzed and delivered by LLMs (large language models) and machine learning systems.
These models don’t just match keywords; they interpret intent, meaning, and context to deliver richer insights.
Two modes shape this new search capability landscape:
Optimizing content so it appears in Google’s AI-powered Overviews, featured snippets, and other AI features that deliver direct answers.
Structuring content so generative AI tools (like ChatGPT and Gemini) can accurately summarize, cite, and recombine your expertise across the web.
AI search isn’t just about being found. It’s about becoming a trusted source models rely on.
“We design content ecosystems for both humans and algorithms,” Kelley explained. “If your story isn’t structured for LLMs, it won’t show up in the conversations that matter. And if it’s not interesting for humans, your brand isn’t relevant.”
If you aren’t optimizing for AI search today, you risk becoming invisible as AI-generated results take up more space across Google Search and conversational platforms.
When your content is AI-ready, it can:
Surface in AI Overviews, ChatGPT, Perplexity, and Gemini
Feed high-quality AI answers to conversational queries
Increase credibility every time an AI tool cites you
Expand reach far beyond traditional keyword ranking
We’ve seen this in action. After implementing AI search strategies for Rockefeller Center, their content began appearing in Google’s AI Overviews and top-of-page summaries: increasing visibility, authority, and downstream revenue.
“Brands adapting to AI search aren’t just chasing rankings,” Kelley said. “They’re building trust and long-term value with every answer their content helps generate.”
Winning in an AI-driven landscape requires a strategy that blends structure, creativity, and measurable impact. Our AI Search Optimization Framework focuses on three core outcomes:
Your brand appears across AI-driven search channels and generative platforms.
Your content elevates the user experience, whether it’s viewed through an AI summary or on your site.
Your expertise is clear, consistent, and recognized across search ecosystems.
“Search is an opportunity, not a challenge,” Kelley said. “We help brands stay discoverable without losing what makes them human.”
Optimizing for AI doesn’t mean turning your content into robotic, keyword-stuffed text. Instead, we help you:
Speak to users and AI: Structured, scannable content that still sounds like you.
Stay consistent across platforms: Whether summarized in a chatbot or appearing in a Google snippet, your brand voice remains intact.
Signal expertise: High-quality content tells humans (and algorithms) that you’re worth citing.
Integrate SEO + generative AI: Content that performs across Google’s ecosystem, Perplexity, ChatGPT, Gemini, and more.
The goal is for both humans and LLMs to understand your content instantly. At a high level, we focus on:
Short, strategic page summaries that LLMs can easily interpret and surface in real-time.
Questions written the way people speak: helping generative tools craft more accurate AI answers.
Headings, schema, and logical layouts help AI models map meaning across web pages.
Reinforces your topical depth and guides AI through your ecosystem.
Fast performance, clean code, and organized URLs make your site more crawlable and more AI-friendly.
Because AI tools summarize, cite, and synthesize content in real time, traditional keyword metrics aren’t enough. Success requires tracking visibility, authority, engagement, and conversion.
We track:
Are you surfacing in AI Overviews, ChatGPT answers, Gemini summaries, or Perplexity results across the topics you want to own? This tells you whether AI systems recognize your expertise.
Mentions build awareness when AI refers to your content indirectly. Citations build authority and traffic when AI links directly to your pages. Tracking both shows the depth of your influence.
Monitor referral trends from ChatGPT, Perplexity, and Google’s AI-driven features. Traffic signals that people aren’t just seeing your content… they’re choosing to click and learn more.
AI-powered discovery often fuels downstream revenue. Track organic search conversions, referral conversions, and assisted conversions to understand how AI discovery impacts your bottom line.
The takeaway: AI search success is about visibility, authority, and influence (not just keywords).
Success compounds over time. Here’s an overview of what we keep a close pulse on for our clients:
Appear in Google AI Overviews
More featured snippets and direct answers
Higher engagement due to clearer content
New traffic from AI tools and chatbots
Expanded reach through conversational queries
Stronger authority signals across AI ecosystems
Future-proof SEO performance
Compounding expertise across topic clusters
A recognized, trusted presence in generative search
Optimizing for AI search isn’t about chasing algorithms; it’s about building experiences that connect people with the information they actually need.
At Big Human, we structure content, data, and digital systems for today’s search environment and tomorrow’s generative landscape.
Brands that adapt now won’t just keep up. They’ll lead.
If you’re ready to build a smarter, future-ready search strategy, we’d love to help. Reach out to chat.
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