Enterprise UX Design Services

Enterprise UX design isn’t flashy. It’s foundational. When your teams depend on complex tools, the experience can’t be an afterthought. At Big Human, we design scalable systems, intuitive workflows, and clear decision paths that reduce friction, speed up operations, and deliver measurable results across your organization.

We help enterprises modernize through thoughtful, human-first experience design. From secure financial platforms to global media networks, our team blends technical depth with forward-thinking digital strategy to create tools that feel as powerful as they are easy to use.

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Localizing the streaming experience

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Our Role as an Enterprise UX Design Agency

Great enterprise experience design makes software intuitive, resilient, and aligned with your organization’s workflows and goals. As an enterprise UX design agency, we turn complex systems into efficient tools that people actually want to use.

Our team handles everything from user research and journey mapping to design systems and implementation support, helping enterprises transform legacy workflows into modern, cohesive experiences.

Whether you’re evolving a mission-critical dashboard, redesigning a partner portal, or unifying multiple products under a single brand, we design with scale, security, and future-proof performance.

Why Work with Us

Enterprise software has to do more than delight end-users. It has to move metrics that matter: efficiency, accuracy, compliance, satisfaction. Our strategists, designers, and engineers collaborate from day one to understand your existing ecosystem and constraints. And we work closely with your internal teams — product designers, IT, ops, leadership — to align on goals, define success metrics, and plan for scale. 

From there, we translate stakeholder goals into user-centered flows: mapping end-to-end journeys, simplifying complex actions, and designing workflows that reduce cognitive load. The result? An enterprise design strategy that fits how your organization actually operates.

What Great Enterprise UX Looks Like

Polished visuals matter, but great experience design has to do more. It must work within legacy systems, complex backend integrations, and strict compliance frameworks without introducing risk. At this scale, experience design isn’t a “nice to have.” It’s what keeps your business running smoothly.

When done well, experience design creates clarity and user-friendly functionality. This leads to better adoption, smoother operations, and faster iterations on the systems you’ve already invested in.

Great experience design also builds trust. In enterprise fields like FinTech, procurement, healthcare, and media, thoughtful design reinforces your brand, accessibility standards, and security posture across touchpoints. When tools feel consistent, predictable, and inclusive, people are more willing to rely on them when it matters most.

Enterprise UX Design Case Study

Netflix partnered with Big Human to rethink how its corporate storytelling, press resources, and brand values were expressed online. Instead of several disconnected experiences, we designed a single, multipurpose site that works as both a corporate home and media center for a global audience. 

Our experience designers started with a new sitemap and wireframes that made it easy for journalists, job seekers, investors, and fans to each find what they need in just a few clicks.

From there, we expanded Netflix’s existing design system into a fully responsive, accessible interface. We refined layouts, states, iconography, and thumbnails so the site feels cohesive across devices. Then we layered in WCAG-compliant color contrast, focus states, and assistive tech support to ensure it works for everyone. 

Behind the scenes, we designed content and translation flows around a headless CMS, allowing Netflix internal teams to manage new articles across 20+ languages. This resulted in an enterprise-grade product — a global system that feels simple on the surface, but robust enough to support Netflix’s scale, security needs, and evolving brand story.

What Our Clients Are Saying

“Big Human’s support was instrumental in shaping our initial branding, including defining our company name, selecting colors, and creating logos. It was a positive outcome as we received no negative feedback on any aspect of our branding." 

  • Head of Design at Cryptocurrency Exchanger & Custodian

"Big Human executed the architecture, database structure, and algorithm exceptionally well, ensuring that the final product met RoomZoom's expectations."

  • Elien Blue Becque, Founder at RoomZoom

eCommerce UX Design

Designing an app or website that successfully engages, converts, and stands out means putting the user first — and Big Human is the UX design company that can guide you through every step.

Digital Product Design

At Big Human, our designers combine creativity, technical know-how, and business needs. Our approach to digital product design is intelligent, beautiful, and effective at driving real business results.

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We dig into user goals, roles, and workflows — plus competitive and landscape analyses — to understand existing experience patterns, then design new experiences that clearly differentiate your product and improve satisfaction at scale.

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Our experience and interface design work spans internal platforms, dashboards, partner portals, and SaaS apps. The process is iterative, with validation baked into every stage so each release feels intentional rather than experimental.

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As a full-service enterprise UX design agency, we design experiences that extend your visual identity and voice, integrating new interfaces with existing systems and workflows. This results in a cohesive, on-brand ecosystem that feels unified no matter how many platforms are working in the background.

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The enterprise products we design drive daily use, encourage collaboration, and keep stakeholders coming back because the tools help them do their best work, not fight against it.

Our Enterprise UX Design Process

Every engagement is tailored to the organization, but most of our enterprise UX projects follow a few core phases. Each is designed to reduce risk, bring stakeholders into the process, and make sure what we design is both usable and technically feasible. From the first discovery workshop to the final iteration before launch (and beyond), strategy, design, and engineering stay in lockstep.

Discovery & Alignment
Map the Ecosystem
Design & Prototype
Validate & Iterate

Discovery & Alignment

We start with people and context, not screens. We meet with stakeholders, observe user actions, audit existing tools, and map out your systems and constraints. This is where we identify pain points, business goals, and opportunities for impact.

Map the Ecosystem

Before we design anything, we map user journeys, roles, permissions, and key workflows. We create a clear picture of what needs to happen where, and which parts of the system need the most attention first. This becomes our shared blueprint.

Design & Prototype

Our design team then moves into experience and interface design, exploring flows, layouts, and patterns. We use prototypes to pressure-test ideas early, reduce risk, and get buy-in from stakeholders. 

Accessibility, performance, and brand alignment are built in from the start.

Validate & Iterate

We validate designs through usability testing, stakeholder reviews, and technical checks. From there, we refine, document patterns in a reusable system, and support engineering through implementation. Post-launch, we stay close to measure results and plan the next iteration.

We validate designs through usability testing and stakeholder reviews. From there, we refine the designs, codify the patterns into a reusable design system, and partner with your engineering team through implementation. Post-launch, we stay close to measure results and plan the next iteration.

Enterprise UX Design at Big Human

At Big Human, we turn complex, technical systems into products people like using. Whether you’re modernizing a legacy platform, consolidating tools, or building something entirely new, we bring the strategy, design, and engineering expertise to do it right.

If you’re ready to make your digital ecosystem more intuitive, powerful, and future-ready, we’d love to hear about your vision and explore how we can help bring it to life.

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Enterprise UX Design FAQs

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